Dan Swami wrote:If you want to know how good the suport will be
Tell them you would like the generator
2 air filters
2 spark plugs
one carb kit
one rewind assembely
How much will it be total
also does it come with a parts list?
does it come with a wiring diagram?
what is the part number for each switch and plug
what is the part number for the rotor, the regulator, and the outer field
and are they in stock avilable for purchace
and how much are they?
At $299 I bet the customer service is not there
so every time you want an air filter, you will be spending another $299
You will know how good your servicing dealer, and your customer service truely is
not just the talk out of the mouth
Braging about no product recalls seems a little strange
If your dealing with a good servicing dealer, the air filter, spark plugs carb, carb kit should be in stock
unless the carb is $30, forget the kit
The extended warranty offerings are useless, IMHO.
Kevin K wrote:I was looking at the Champion generators a few months ago, but I never got around to buying one.
The generator comes in two basic models, an "RV" style with 120 volts only, and a 120/240 volt model. The difference is in the generator end, they both use the same 6.5 Hp OHV cast iron sleeved Honda clone engine. The "RV" style has a 25 amp main breaker, so right away you have a 3000 watt generator, not a 3500 watt generator, with an unknown surge capacity.
In looking through the RV forums, I didn't find even one poster who said that this generator was a piece of junk and sent it back, which is very unusual, since there are people that just aren't pleased with anything. There were complaints about the noise, but they were comparing it to a Honda EU3000 inverter generator, which is not a valid comparison. The Honda is a variable speed inverter generator in which the engine speed is regulated according to the load. The Champion is a 3600RPM fixed speed synchronous generator, so of course it will be louder than a $2000 Honda, or a $4000 Onan built into the RV. Many people were happy with it, and would recommend it to friends.
The Champion website claims they have never had a recall. I'm underwhelmed by that boast. Recalls are usually forced by the government as a result of extreme safety hazards, not lack of performance issues. They boast about their customer service, but if you read closer, the service consists of directing you to self help bulletins on the site, sending you a replacement part, and letting you install it. Don't expect to be able to take it to a local dealer to have it fixed under warranty. With most repair shops saying "I'll look at it for $100", expect to fix this one yourself. Then again, with the above post from Fixitman Mike, I could be wrong on this, but I would still expect to do most of the repair by myself.
As far as quality goes, who knows. Just because it's made in China doesn't mean it's junk. There are no shortage of junk products made here in the good old USA. You don't have to look farther than Generac to find this in American made generators. And who could forget the Coleman line of generators with a aluminum bore engine and a plastic bellhousing holding the "sealed for life" rear bearing on the generator that would heat up, seize, and ruin the generator.
For $280 it's probably worth a try, as long as you realize what you are buying. It's NOT a Honda, Yamaha, Onan, or Kohler. It should be able to handle small tools OK, but don't expect to run a welder. Most RV'ers were very happy with it, running TV's and appliances with no problem. Why don't you look through the RV forums and sites like Amazon to see for yourself what people think. Make sure the store will take it back if it doesn't meet your expectations.
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